By JIM ERICKSON
Seattle Post-Intelligencer Last
April, two mild-mannered Phoenix lawyers posted an advertisement for their
immigration law practice on the Internet -- and instantly became the
country's most vilified husband-and-wife duo since the Rosenbergs, or at
least Tom and Roseanne.
For the transgression of sending what amounted to unsolicited
electronic junk mail over the publicly owned Internet, Laurence Canter and
Martha Siegel became the targets of a tar-and-feathering in cyberspace.
The hate mail, electronic "flame mail" and threats poured in by the
tens of thousands, from outraged Interneters who considered the blatant
commercial pitch a violation of network ethics.
Their home address was published, and people were urged to burn
down their house. Hundreds of unwanted magazines and mail-order
products were ordered in their names. Information "bombs" clogged
their electronic mail box.
It may have been the best thing that ever happened to them, opening
the path to a marketing company, Cybersell, and a new book "How To Make a
Fortune On the Information Superhighway (Harper-Reference, $20).
"We're not martyrs," Siegel said during a visit to promote the
book. "We're marketers."
Canter and Siegel said they didn't exactly set out to make
advertising history when they developed a technique for automatically
broadcasting commercial messages on the Internet, a practice that has since
been dubbed "spamming."
They were just looking for a lo-cost way of reaching an audience,
and the Internet's estimated 30 million (give or take 10 or 20 million)
participants looked like a perfect untapped opportunity.
"We didn't feel it was intrusive," Siegel said. "We
advertised on public bulletin boards, which people look at their leisure."
Rather than junk mail or telephone solicitation, she said the practice was
more closely analogous to TV advertising. If you don't like it, you
can always change the channel.
Canter and Siegel, who said they got hundreds of responses and
$100,000 worth of business from their Internet postings have set up company
offering services on information superhighway marketing techniques.
They've also set up an entertainment division.
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