An Ad in Cyberspace
Outrages Internet Users


Continued from First Business Page 1

However, no one can recall so relentless and pervasive an advertisement as the one sent last Tuesday by Mr. Canter's law firm, Canter & Siegel.
   Paying nothing beyond his $30 monthly connection fee, and with little more than the press of a button, Mr. Canter advertised his firm's bid to provide legal services for people wanting to participate in the planned "green card" immigration lottery, in which the Federal Government intends to allow foreign applicants to vie for a United States work permit.  Mr. Canter's missive went to nearly every nook and cranny of the Internet, which as an estimated population of 20 million users.
   The mailing list that Mr. Canter employed was the addresses of more than 9,000 Internet Usenet news groups.  The Usenet is a particularly anarchic and popular segment of the Internet composed of discussion groups, typically in the form of electronic bulletin boards.


A computer screen showing a portion of an advertisement, top, for a law firm's "green card" immigration services and, below it, an extract from an Internet user's indignant reply — on of thousands sent.

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   Popular boards, like "talk politics' or "alt.binaries.pictures.erotica," a repository of pornography, can have tens of thousands of regular readers.  Obscure ones, like "alt.animals.lampreys" or the Barney-bashing "alt.tv.dinosaurs.barney.die.die.die," may have but a handful.

90 Minutes for Millions

   After culling out a few thousand news groups that either could not be reached from United States service providers, or that were technical test groups with no readership, Mr. Canter sent his message to everyone else.  He estimates that it took him less than 90 minutes to send his advertisement to 5,000 to 6,000 news groups, with a potential audience of millions.
   It was the sheer pervasiveness of Mr. Canter's pitch that seems to have touched the deepest nerve for Mr. Wheelhouse at Internet Direct. "A person going in to read about pet care instead sees "Here's how to get your Green Card,' Mr. Wheelhouse said.  "You want to learn to fix your computer, and it's 'Get your Green Card.'  Everywhere you went, it was Green Card, Green Card, Green Card."
   Which is precisely what Mr. Canter had intended.
   Mr. Wheelhouse said Mr. Canter, Martha Siegel, his partner and wife, and two other lawyers showed up at Internet Direct on Friday to threaten the $250,000 lawsuit and demand restoration of their electronic mail privileges.  Mr. Wheelhouse said Internet Direct would not budge, although he conceded he was worried by the prospect of his small company's taking on a law firm.
   Discussing the matter, Mr. Canter said, "Conservatively, that's the amount of business we feel we will get out of this from the ad" — and by extension, from future ads, if he can get back on line.

Networks With No Owner

The Internet, and particularly the chaotic region called Usenet where Mr. Canter's posting occurred, is such a loose amalgam of networks that it is owned and regulated by no one.  Other than flaming by the indignant and self-policing by commercial service providers who give subscribers access to cyberspace, there is no means for enforcing the "netiquette" as it is called, of the Internet.
   Some of those enraged by Mr. Canter's action have attempted to seek censure.  Harriet Turney, chief bar counsel for the State Bar of Arizona, said yesterday evening that the bar association was aware of the controversy over Canter & Siegel's network postings to Usenet, but that no determination had yet been made over whether any advertising guidelines had been violated.  She noted that lawyers are free to solicit anyone, as long as the advertisements are not false or misleading.
   It is not the first time Mr. Canter has angered other citizens of cyberspace. 
   "He was here about a month ago and did something similar but not on the same scale," said James Gleick, proprietor of an Internet service provider called the Pipeline, based in Manhattan.
   In that episode Mr. Canter used a Pipeline account to advertise his "green card" services to a smaller number of Usenet addresses.
   "As soon as he did it," Mr. Gleick said, "we were deluged with mail.  We warned him that this was not permissible behavior, and he promised he wouldn't do it again."
   "These things that are written into the Internet culture are not written into the law," Mr. Gleick said.  "The Internet as a society thinks it knows very well what is permissible, but a service provider can he on shaky ground trying to enforce these unwritten rules."

California Service Used

   Subsequently Mr. Canter used another service provider, Netcom Inc. of San Jose, Calif., as his base camp for a second foray into network advertising, but was quickly censured by Netcom administrators.  He was allowed to retain his Netcom account after promising to refrain from future advertising broadcasts.
   But last week, Mr. Canter was back, this time using Internet Direct and resolving not to be unplugged again.
   "The Internet is changing," Mr. Canter said.  "People don't like the invasion of what has been their private world.  But as long as it's setup the way it is, where anyone has access to it, it's a public forum, and they have to accept anything that comes into it.
   "In fact," Mr. Canter added, "I've received a lot of calls from people who ant to know how to do it."
   So pleased is he with the response, in fact, that he said he planned to write a book on how to advertise on the Internet.